Get in Touch with Low Vision | BC

We’re Here to Help

Whether you have questions about our services, want to schedule a consultation, or need guidance on low vision solutions, the team at Low Vision | BC is here to help. We have locations across British Columbia, listed below, to provide convenient access to care. Reach out today, and we’ll make sure you get the support, information, and personalized guidance you need to maintain your independence and make the most of your vision.

Low Vision | BC offers a free low-vision phone consultation — so you’ll know how we can help before you even come in. Our doctors take the time to understand your needs, explain available resources, and guide you toward practical solutions to improve your daily life. Family and caregivers are always welcome—schedule your consultation today!

Our Locations

Port Alberni, BC

4009 Redford
Port Alberin, BC V9Y 3R9
Phone : +1 855.640.8752
Email: info@lowvisionbc.ca

Office Hours:
  • Monday:  8:00 AM – 4:00 PM
  • Tuesday:  8:00 AM – 4:00 PM
  • Wednesday:  10:00 AM – 4:00 PM
  • Thursday:  8:00 AM – 4:00 PM
  • Friday:  8:00 AM – 4:00 PM
  • Saturday:  Closed
  • Sunday:  Closed

North Vancouver, BC

1233 Lynn Valley Rd.,
North Vancouver, BC V7J 0A1
Phone : +1 855.640.8752
Email: info@lowvisionbc.ca

Office Hours:
  • Monday:  9:00 AM – 6:00 PM
  • Tuesday:  9:00 AM – 6:00 PM
  • Wednesday:  9:00 AM – 7:00 PM
  • Thursday:  9:00 AM – 6:00 PM
  • Friday:  10:00 AM – 6:00 PM
  • Saturday:  9:00 AM – 4:00 PM
  • Sunday:  Closed

Kelowna, BC

880 Clement Ave. #201
Kelowna, BC V1Y 0H8
Phone : +1 855.640.8752
Email: info@lowvisionbc.ca

Office Hours:
  • Monday:  9:00 AM – 5:00 PM
  • Tuesday:  9:00 AM – 5:00 PM
  • Wednesday:  9:00 AM – 5:00 PM
  • Thursday:  8:00 AM – 5:00 PM
  • Friday:  8:00 AM – 6:00 PM
  • Saturday:  9:00 AM – 4:00 PM
  • Sunday:  Closed

Frequently Asked Question!

A. Low vision is a condition where eyesight cannot be fully corrected with glasses, contact lenses, or surgery. It makes everyday tasks—like reading, cooking, or recognizing faces—challenging. While it doesn’t mean complete blindness, it can significantly impact daily life. Low vision can often be managed with specialized aids, training, and strategies to help individuals maintain independence and quality of life.

A Low vision refers to significant visual impairment that cannot be fully corrected with glasses, contact lenses, or surgery, but there is still usable sight. Blindness typically means little to no functional vision. People with low vision can often see shapes, colors, and details to some degree, and with the right aids and support, they can maintain independence in daily activities.

A. Low vision can result from a variety of eye conditions and diseases. Common causes include age-related macular degeneration (AMD), glaucoma, diabetic retinopathy, cataracts, and inherited eye disorders. Injuries or medical conditions affecting the eyes can also lead to low vision. While it cannot always be fully corrected with glasses, contact lenses, or surgery,  low vision aids and therapies can help maximize remaining sight and support independence. Low vision can result from conditions such as macular degeneration, glaucoma, diabetic retinopathy, or inherited eye disorders. Age-related changes are also a common factor.

A. Low vision is diagnosed through a comprehensive eye exam that goes beyond a standard vision test. At Low Vision | BC, our doctors assess how well you see in different lighting, your visual field, and how vision loss affects your daily activities. Using specialized testing and advanced tools, we determine the extent of vision loss and identify the underlying cause. From there, we create a personalized care plan to help you make the most of your remaining sight.

A. Low Vision | BC offers a wide range of tools designed to help you see more clearly and maintain independence. Options include magnifiers (handheld, stand, or electronic), telescopic and prismatic eyeglasses, specialized lighting, and reading aids. We also provide modern solutions like screen readers, Braille devices, and audio books to support everyday activities. During your assessment, our team will recommend the best combination of aids to fit your vision needs, lifestyle, and goals.

A. Getting started is simple. Begin with a free phone consultation to discuss your vision needs and goals. From there, we’ll schedule a comprehensive NewVision Exam to assess your remaining sight and determine the best solutions for your daily life. You’ll receive a personalized care plan—including recommendations for low vision aids, training, and ongoing support—to help you live more confidently and independently. Call 855-640-8752

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